FAQs

Your life does not get better by chance, it gets better by change.

– Jim Rohn

Frequently Asked Questions

Here are a few questions that can naturally arise as you are considering Made in Thought. For additional information, please feel free to contact us.

You can book a session online using the button below. Here are the client instructions.

book a session

You can also call and leave a confidential voicemail or use our online request form.

Ph: (403) 981-1016

MiT does not provide emergency/crisis psychological services outside scheduled appointment times, as we work on an appointment-only basis. For immediate assistance or during a crisis, MiT recommends contacting your local emergency services at 911, go to the nearest emergency department of any hospital, call your local crisis line, or call Alberta Health Services Mental Health Help Line 1-877-303-2642 (24/7) or Talk Suicide Canada 1-833-456-4566 (24/7).

Currently, we only provide telephone and virtual sessions for individuals who are 18+ years of age. If you prefer in-person sessions, a possible option (out of several) is to visit the Psychological Association of Alberta website, and under ‘Find A Psychologist’ you can utilize multiple filters to narrow your search based on your needs.

You may be seeking mental health services on your own, been referred to by a doctor, or another service provider. In Alberta, telepsychology/virtual therapy is covered by most insurance/benefits providers. Contact your provider to check if such costs are indeed covered, and if so, to get informed about how your coverage works; for example, how many sessions does your provider cover? Do you need to supplement any out-of-pocket costs? MiT does not offer direct billing. Once payment is received at the end of your session, you will get a receipt that contains relevant information needed for your claim.

We accept Interac e-Transfers and credit card payments.

Availability varies. We provide a limited number of weekday and weekend individual appointments. Once you begin therapy and are an active client, your sessions will take precedence. Depending on your goals, it is generally advisable to schedule weekly or biweekly sessions for momentum purposes.

MiT strives to promptly respond to your inquiries, usually within 5 business days, but please note that there may be exceptional cases. If you have not received a reply within 7 days, we recommend trying an alternative communication method.

When it comes to your sessions, we are a strong advocate for quality over quantity. Throughout your time with us, we will collaboratively discuss, modify, and assess how your goals for therapy are taking shape. The overarching nature of therapy is not to aim for perfection, which is a mirage that can trigger further suffering, but to awaken your confidence and to activate wellbeing.

You are not considered a client of MiT until both parties have a chance to establish a formal agreement that confirms everyone’s understanding of the consent terms, including your privacy limits.

We take your confidentiality very seriously, and it will be thoroughly discussed with you at your first meeting. Therapy will not proceed until all your questions have been fully addressed to your satisfaction.

Do you give yourself permission to activate healthy change?